Server Outage  
and/or
 
Services affected:
  My eLearning Vista eLearning Information Management System
       
Reason:

The server is offline for scheduled maintenance work. Please try again later.

 

Outage length:

Check the Service Maintenance Downtime page for the estimated end time: http://www.its.unsw.edu.au/services/alerts/maintenance.html.

Unscheduled outages may be listed on the Service Interruptions page: http://www.its.unsw.edu.au/services/alerts/unplanned.html

 

If still seeing this notice after outage has ended:

Sometimes after an outage has ended the Vista server may still appear to be offline and you cannot connect to it.

If you can still see this page but the Maintenance Schedule indicates the outage should have ended by now this could be because you are viewing a cached copy of the page.

You should try clearing your browser cache or restarting your browser in order to load a fresh copy of the login page. You can clear your cache by deleting the temporary files via the browser settings menu.

Check the Vista Support site for further information about clearing your cache.

 

Contact:

If you have any questions, please contact the IT Service Desk.

IT Service Desk
Tel: 9385 1333
Internal ext: 51333
Email: servicedesk@unsw.edu.au
Web: http://www.its.unsw.edu.au/support/servdesk/servicedesk_home.html